Project Manager (Remote)

 Project Coordinator

Location: UK North West. Hybrid with travel into Warrington office 2-3 days per week

Direct Reporting Line: VP Customer Success

Do you want to influence the future at Thingtrax on our high-growth journey positively impacting manufacturers globally? Get your career on the right trax, with Thingtrax.

Thingtrax is a VC-backed, UK-based start-up aspiring to be the world’s #1 Manufacturing Performance Platform that leverages IoT & computer vision technology to capture complete and accurate production data from a factory then taps into the data stream to reveal actionable insights and make AI-powered recommendations to optimise business performance. We will carve-out and lead this Manufacturing Performance software category in the industry 4.0 space.

• Be Real
• Seek Truth
• Take Responsibility
• Empower Others
• Create Customer Value

• An opportunity to grow your skills with some of the most exciting thought leaders from the technology industry 
• A collaborative culture where you are supported, given constructive feedback to develop your skills and be part of a team where you can influence change
• Work with an industry disruptive solution which has a massive impact on our clients
• An industry with a lot of ‘white space’, selling into organisations that don’t currently have a digital solution.
• Autonomy and scope to continuously improve our processes, ways of working, and to delight our customers.
• Support with training & development to stay ahead of industry trends in technology and operational techniques.

As a Project Corrdinator at Thingtrax, you will manage the successful implementation of our cutting-edge solutions, which integrate hardware, IoT, vision systems, and software. This role will ensure seamless project execution by coordinating resources across the organization, managing supply chains, and delivering exceptional customer experiences. The ideal candidate will have a strong background in manufacturing, enabling them to understand and address customer challenges while applying lean manufacturing principles. This role requires exceptional organizational and communication skills, as well as the ability to work collaboratively with cross-functional teams and customers.

Project coordination to oversee the end-to-end implementation of Thingtrax solutions, ensuring projects are delivered on time, within scope, and to the highest quality standards.

Serve as the primary point of contact for customers, managing expectations, addressing queries, and fostering strong relationships throughout the project lifecycle.

Coordinate internal resources across the organization to ensure the right team members are assigned to the appropriate projects.

Manage human resource allocation to balance workloads effectively and optimize project success.

Own and manage the supply chain for hardware devices, ensuring timely delivery to support project milestones.

Work closely with vendors and internal teams to maintain efficient procurement and inventory management processes.

Act as a trusted advisor to customers, leveraging manufacturing expertise to understand their pain points and align Thingtrax solutions to their needs.

Facilitate smooth communication between customers and internal teams, ensuring alignment and satisfaction.

Experience working directly within the manufacturing industry.

Knowledge of lean principles and their application in manufacturing environments.

Proven experience in project coordination or management, particularly in a manufacturing or industrial setting.

Familiarity with IoT, hardware systems, vision systems, and software integration is beneficial but not essential.

Strong organizational skills with the ability to manage multiple projects simultaneously and meet tight deadlines.

Excellent interpersonal and communication skills, with a track record of building positive customer relationships.

Initial screening interview, Recruitment Lead

Interview with the VP Customer Success

Final fit panel interview with the customer success team

Join the Thingtrax team today and be a part of revolutionizing the manufacturing industry with innovative productivity solutions!

To apply, please send your CV across to [email protected]